Accessibility Statement for Zenith Academy

Zenith Academy is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all visitors and applying the relevant accessibility standards. We believe everyone deserves an inclusive and equitable online learning experience.

Our Commitment to Accessibility

Zenith Academy strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. These guidelines outline four main principles: Perceivable, Operable, Understandable, and Robust (POUR).

We are dedicated to making our website and online learning platform accessible to people with disabilities, including those with visual, auditory, cognitive, motor, or other impairments. Our commitment includes:

• Providing alternative text for all images and non-text content. This allows screen reader users to understand the content and purpose of visual elements.
• Ensuring sufficient color contrast between text and background colors. This helps users with low vision or color blindness to read the text easily.
• Using clear and simple language throughout our website and course materials. This makes it easier for users with cognitive disabilities to understand the content.
• Structuring our website content with proper headings and semantic HTML. This helps screen reader users navigate and understand the organization of the content.
• Providing keyboard navigation and focus indicators. This allows users who cannot use a mouse to navigate the website effectively.
• Making our forms accessible by providing clear labels and instructions. This helps users with disabilities fill out forms accurately and efficiently.
• Ensuring that video and audio content includes captions, transcripts, or audio descriptions. This makes the content accessible to users who are deaf or hard of hearing.
• Regularly testing our website with assistive technologies, such as screen readers, to identify and fix accessibility issues.
• Providing ongoing training and support to our staff on accessibility best practices. This ensures that accessibility is integrated into all aspects of our work.

Assistive Technologies

Our website is designed to be compatible with a wide range of assistive technologies, including but not limited to:

• Screen readers such as JAWS, NVDA, VoiceOver, and ChromeVox
• Screen magnifiers
• Speech recognition software
• Keyboard navigation
• Alternative input devices

We regularly test our website with these assistive technologies to ensure compatibility and identify any areas that may need improvement.

Specific Accessibility Measures Implemented

To ensure our commitment is upheld and continuously improved, Zenith Academy has implemented these specific measures:

• Regular audits of the website to identify and address accessibility issues.
• Integration of accessibility testing in our development workflow.
• Use of automated accessibility testing tools.
• Manual testing by individuals with disabilities.
• Collaboration with accessibility experts to ensure best practices are followed.
• Ongoing training of our development and content teams on accessibility guidelines.
• A clear process for addressing user feedback regarding accessibility.
• Regular updates to our accessibility statement to reflect our ongoing efforts.

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations on certain parts of our website. We are continuously working to improve accessibility and address any known issues. If you encounter any accessibility barriers, please contact us immediately so that we can address them as quickly as possible.

Feedback

We welcome your feedback on the accessibility of Zenith Academy. Please let us know if you encounter any accessibility barriers on our website. Your input helps us improve the user experience for everyone. To provide feedback, please use the contact information below.

Contact Information

If you have any questions or concerns about the accessibility of Zenith Academy, or if you would like to request assistance with a particular feature or content, please contact us:

Formal Complaints

If you believe that Zenith Academy has failed to provide accessible services, you may file a formal complaint. To file a formal complaint, please submit a written statement to the Accessibility Team at the mailing address listed above. Your complaint should include:

• Your name and contact information.
• A description of the accessibility barrier you encountered.
• The location of the accessibility barrier on our website.
• Any steps you have taken to try to resolve the issue.
• Any suggestions you have for how we can improve accessibility.

We will investigate your complaint and respond to you within 30 business days. We are committed to working with you to resolve any accessibility issues and ensure that our website is accessible to everyone.

Ongoing Efforts

Zenith Academy’s commitment to accessibility is ongoing. We regularly review our policies and procedures to ensure that they are up-to-date and reflect the latest best practices. We are committed to making continuous improvements to our website and online learning platform to ensure that everyone has an inclusive and equitable experience.